Privacy policy

Who we are

Ceramic Solutions UK provides wall and floor tiling, bathroom installations and kitchen installations. For anything to do with your personal information, contact us at ceramicsolutionsuk@outlook.com or call +44 7916 318362.

What we collect

When you send an enquiry through the website, we ask for:

• your name, phone number and email address;
• the service you need and the town or postcode of the project;
• any details about the project you choose to tell us.

If you contact us by phone or email instead, we receive whatever you share in that call or message.

Why we use it

We use your details only to respond to your enquiry, discuss your project, prepare a quotation and — if you go ahead — arrange and carry out the work. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in replying to people who contact us.

We don’t sell your details, and we don’t use them for marketing.

Who we share it with

We don’t share your details with anyone else unless we need to in order to carry out work you’ve asked for, or the law requires it. The website is hosted by Vercel, whose servers process requests to the site, including enquiries sent through the form.

How long we keep it

We keep enquiry details only for as long as we need them to deal with your enquiry. If we carry out work for you, we keep the records needed to run the job and meet our legal and tax obligations.

Cookies

This website doesn’t use advertising or analytics cookies, and it doesn’t track you across other sites.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it or delete it, or object to how we use it. Just get in touch using the details above. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ico.org.uk).